Maintenance & Support

Keep Your Business Running 24/7

Software needs care. We ensure your websites and applications are secure, up-to-date, and performing at their best so you can sleep soundly.

"Launching is just the beginning. The real challenge is keeping your software healthy, secure, and relevant as technology evolves. We handle the technical headaches so you don't have to."

Avoid Digital Disasters

Prevent problems before they impact your customers.

Unexpected Downtime

Every minute your site is down, you lose money. We provide proactive monitoring to minimize outages.

Security Breaches

Outdated plugins and unpatched servers are open doors for hackers. We lock them tight.

Broken Features

Browser updates or API changes can break your site silently. We test and fix issues immediately.

Data Loss

Accidental deletions happen. We maintain automated daily backups so you can always restore.

Slow Loading

Performance degrades over time as content grows. We optimize databases and assets regularly.

No Support Team

Don't rely on a freelancer who might vanish. We offer guaranteed response times.

How We Support You

A proactive approach to maintenance.

01

Site Audit

We perform a comprehensive health check to identify security risks and performance bottlenecks.

02

Onboarding

Setting up monitoring tools, access credentials, and backup schedules.

03

24/7 Monitoring

Our automated systems watch your infrastructure around the clock.

04

Regular Updates

Weekly application of security patches, plugin updates, and server maintenance.

05

Emergency Response

If something goes wrong, our team is alerted instantly to begin fixing it.

06

Monthly Reports

Transparency is key. You get a detailed report of uptime, work done, and site health.

Support Plan Features

Comprehensive care for your digital presence.

24/7 Uptime Monitoring
Daily Cloud Backups
Security Scanning & Malware Removal
Core & Plugin Updates
Speed Optimization
Database Maintenance
Content Updates (Text/Images)
Priority Email & Phone Support
Monthly Health Reports
Consulting Hours

Monitoring Tools

We use enterprise-grade tools to watch your back.

Datadog
Sentry
AWS CloudWatch
Google Operations
New Relic
Slack Alerts
GitHub Actions
Jira Service Desk

Who Needs Maintenance?

Essential For:

  • E-commerce sites (downtime = lost sales)
  • SaaS applications with active users
  • Corporate sites with frequent updates
  • High-traffic blogs and portals

Not Needed For:

  • Static HTML sites (very low risk)
  • Temporary landing pages
  • Projects that are being retired

Reliability in Action

How we keep businesses online.

High-Traffic Event Scaling

During a client's Black Friday sale, our proactive scaling and monitoring prevented any downtime despite a 500% traffic spike, securing over $1M in revenue.

View Full Portfolio

Support FAQs

Do I need a contract?

We offer month-to-month plans with no long-term commitment, as well as discounted annual plans for those who want to lock in pricing.

What if my site gets hacked?

If you are on our maintenance plan, we will clean up the hack and restore your site at no extra cost. It's part of our security guarantee.

Can I use my support hours for new features?

Yes! Your monthly consulting/development hours can be used for small feature additions, design tweaks, or content updates.

Protect Your Investment

Secure your business continuity with our support plans.

View Plans & Pricing